Water Damage Restoration Charleston SC

BOSS Disaster Restoration is a full-service, IICRC-certified restoration company serving Charleston, SC 24 hours a day. From South of Broad and the French Quarter to Harleston Village, Wagener Terrace and Cannonborough-Elliotborough, we restore water, fire, storm and mold damage in a city where king tides flood streets on sunny days and much of the housing stock predates 1900.

One company handles the whole loss: emergency mitigation, contents, and reconstruction under a South Carolina general contractor licence (LIC #G115041). That matters in Charleston more than most places — the peninsula's plaster walls, heart pine floors and Board of Architectural Review requirements punish restoration work done by companies that only do half the job.

One Licensed Contractor From First Call to Final Rebuild

Call (843) 884-4000 and BOSS answers directly, day or night — crews stage near the Ravenel Bridge with roughly 60-minute arrival to Downtown Charleston, West Ashley, James Island and Daniel Island. Mitigation and reconstruction run under one roof, so there is no handoff between the crew that dries your property and the contractor that rebuilds it, and no gap in the documentation your insurance carrier needs.

Which Charleston Loss Are You Dealing With?

Water & Flood Response Built for the Peninsula

Charleston floods without a storm: king tides push water into downtown streets on clear days, and much of the city sits in FEMA flood zones AE and VE. When water gets inside, the clock is the enemy — the EPA's guidance is that mold growth can begin within 24 to 48 hours of water intrusion, faster in Lowcountry humidity. For standing water emergencies anywhere in the city, our 24-hour emergency water removal in Charleston crews run truck-mounted extraction; the full drying and rebuild process is handled by our water damage restoration team with LGR dehumidifiers and documented moisture readings. Rising water and sewage backups are Category 3 losses — contaminated materials get removed, not dried in place. The City of Charleston publishes flooding and drainage resources every downtown property owner should bookmark.

Fire & Smoke Restoration in Historic Housing Stock

A fire in a pre-1900 Charleston single house is not the same job as a fire in a new build. Soot migrates through plaster walls and heart pine floors that cannot simply be torn out and replaced, and exterior repairs in the historic district go through Board of Architectural Review approval — work that requires a licensed general contractor who documents everything. BOSS handles fire and smoke damage restoration from emergency board-up through soot removal, ozone odor treatment and reconstruction, and our contents cleaning and restoration division packs out smoke-affected belongings for ultrasonic cleaning and ozone treatment at our temperature-controlled facility.

Mold Remediation in a City Built on Humidity

Charleston's humidity doesn't take a season off, which is why mold appears in crawl spaces in West Ashley and James Island housing stock, behind walls after slow leaks, and in downtown buildings that have seen three centuries of moisture. Our mold remediation teams work under the IICRC S520 standard — containment, removal, and verification — and because BOSS is also the contractor, the repairs that prevent the moisture from returning happen under the same licence.

Storm, Hurricane & Surge Response

Hurricane season runs June 1 through November 30, and Charleston's storm history — Hugo in 1989, Ian in 2022, a storm BOSS worked from first calls through final rebuilds — is the reason our storm damage restoration crews handle everything wind and surge produce: emergency tarp-up, tree-strike openings, wind-driven rain intrusion, and the Category 3 flood losses that follow surge and post-storm sewage backups. Insurance treatment differs by cause — wind, rising water and internal discharges are covered differently, and the South Carolina Department of Insurance is the authoritative state resource on what your policy distinguishes. Our job is documentation that removes the argument: Matterport 3D scans, photos, and logged readings from first walk-through to final dry-out, billed directly to your carrier.

Charleston Restoration Questions, Answered